Professionalism in Real Estate
February 10, 2008 by Monika McGillicuddy
Filed under General R.E. Information
Professionalism in Real Estate…sometimes I just have to wonder.
Yesterday morning (Saturday) I wrote a purchase offer on a Bank Owned home. This home has been on the market for 3 months and has had a $20,000 dollar price reduction. After writing up the offer I called the listing agent to let her know about the offer, she wasn’t in so I left a voice mail message. 5 hours later I called again and left another message. As of this morning I still have not heard a peep from the listing agent. I know the offer can’t be presented to the Bank until Monday morning…but how about a courtesy call back? I have to wonder…is she really representing the best interest of her client?
If you’re thinking of listing your home for sale, ask your agent about their procedure for follow up calls, how accessible are they to co-brokers? Do they have an after hours contact number on their business card? In this market cooperation is crucial.
About a month ago I called an agent whose voice mail message said that he would be returning all calls on Monday …I left a message anyway and thought to myself how nice that he could take 3 wholes days off. Monday came and he never returned my call. I still haven’t heard back from him…my buyers went on to buy something else.
Monika, I will never understand why so many agents don’t return calls promptly. In this market buyers just move on. I often wonder how much damage they have done to their clients.
Laurie,
I feel bad for their clients as I know that the sellers have no clue how hard their agent is to deal with.
Makes us all look bad!
Moni, just plain rude I think not to return a call. How can they say they’re representing their client? See…I can visit on your outside blog, too! Have a great week!
Linda,
Very rude and really there is no excuse for that type of behavior!
How are you? Jay and I are on vacation…enjoying the sun.
Thinking about you and this post this morning as I sit here calling an agent who didn’t return my call last night.
I have a client in from out of town wanting to see only 2 properties. This one is by appointment only. The agent doesn’t have a lockbox on the property because she “ran out” of them. The home has been on the market for over a month, go buy another one already!
I spoke with her last night, she didn’t return my call last night. I have called 4 times this morning, including calls to her office. She hasn’t been able to reach the sellers so “they” can show the property. There are keys in her office to the property.
I asked if somebody from her office can meet us at the property with the keys. Her response? Gee I don’t know, let me call you back!
Another seller who hired the wrong agent!
It is difficult enough to sell homes in today’s market, if your homes aren’t available to be shown you are the next casualty!
Laurie,
You are so right…too many sellers hire the wrong agent!
It should be easy in this market to set up an appointment to show a house…easy not hard! I don’ get what these agents are thinking…how in the world do they think that they are even remotely representing their clients best interest!